FAQ

WHAT IS A LUXURY TRAVEL ADVISOR?

A luxury travel advisor is a professional travel planner with insider knowledge, strong industry connections, and an expert in client service. Like going to a financial advisor to map out your finances, people go to luxury travel advisors for the best in trip planning. Travel is an investment that, if done right, can yield a great return by way of unforgettable experiences and memories that will last a lifetime. Seeking the knowledge and expertise of a travel professional can ensure that your time and money are well-spent. We do it all, from mapping out logistics, to making sure you hit all the can't-miss spots and adding in plenty of perks along the way. Unlike booking yourself online, when you work with a travel advisor, you're working with a real person who will take the time to get to know you, your interests and your travel style to ensure you get a customized experience. There are lots of things a travel advisor can provide that an online booking engine cannot. From personalization to peace of mind, we're here to ensure your experience is unforgettable in the best way.

CAN YOU GET ME CHEAPER RATES?

We sometimes have access to promotional rates and travel deals through our preferred partners. However, even at a standard rate, you will typically receive added value by way of room upgrades, daily breakfast, spa and restaurant credits, and more - so you're getting much better value for your money by booking through us. On average, travelers receive more than $500 worth of added amenities when staying at one of our preferred partner properties.

HOW MUCH DO YOUR SERVICES COST?

We charge no fee for hotel bookings only. So, if you know your destination and you just need a hotel, or if you already know the hotel you want to stay in and you just want our VIP perks, we're happy to book it for you complimentary. We have access to all the rates you'll find online, and sometimes better with our exclusive promotions. 

For full itinerary planning, we charge an upfront planning fee which varies in amount depending on the number of destinations and number of travelers. You will usually make this back easily through the perks you'll receive for booking through us. We're happy to talk with you about your trip and get you an exact quote for our services. 

WHAT HOTELS DO YOU WORK WITH?

We have preferred partnerships with a range of luxury hotel properties worldwide. Check out the list here. These properties have been scouted and vetted, and we trust in the service and quality that they provide. However, we work with many other 4 and 5 star properties across the globe and will work to find the best options that coincide with your standards and your budget.

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